Wednesday, July 15, 2009

EA/Sims3: "We apologize for the inconvenience."

Brief post, because some people have been wondering why I haven't been accepting friend requests at the Sims 3 site.

Short version: I can't.

Short version with some elaboration: my account is broken, I can't log in, but I can "rest assured [EA is] working hard to resolve [this] issue in a timely manner", and they have been doing so, for around 6 weeks, now. They apologize for the inconvenience.

This is my broken page!

As you can see, I have not accepted ANY friend requests since the Creator's Camp.

My last message from EA support ended with this:

"We will assume your issue has been resolved if we do not hear from you within 144 hours."

I fired off a response in 0 hours, 12 minutes and 14 seconds, because I'm on the ball like that. If I don't hear back from them in 96.5 hours I will assume this issue has been stalled. I'm not as patient as they are, though I did tack on an extra half hour just to be pleasant.